Founded by Jay Shen in 2016

Transreport is a SaaS platform and mobile app which provides a comprehensive solution for booking and managing travel assistance for older and disabled individuals. The platform aims to simplify the process of arranging assistance for these passengers, saving time, and ensuring compliance for transport operators.

Date of investment
January 2024
Cost of investment
% of ownership
Latest valuation of Pembroke investment

Founded in 2016 with a simple vision to democratise transport, Transreport provides the latest technologies to allow transport operators to better understand the needs of their passengers. Founded by Jay Shen, Transreport has become the UK’s fastest growing accessibility technology company.

The Passenger Assistance technology was launched in May 2021, and has since become one of the most recognised apps for arranging travel assistance. The app has also been nominated for an Apple Design Award, with over 100,000 downloads facilitating millions of passenger journeys to date. The Passenger Assistance app means that passengers are able to request assistance for pre-booked journeys in advance, as well as letting staff know their exact access needs.

What sets Transreport apart is not just its commitment to democratising transport, but the ingenious manner in which they achieve it. Since 2016, Transreport has been at the forefront of innovation, providing transport operators with state-of-the-art mobility technologies that go beyond conventional solutions, setting new benchmarks for accessibility technology.

The funds raised will accelerate our expansion into the aviation sector and continue supporting our entry into the Japanese market in partnership with Hankyu Corporation, Japan’s world-leading railway operator and most importantly provide a better experience for disabled and older people.
Jay Shen, Founder and CEO of Transreport

Get in touch

We strive to provide the best possible support. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.

Contact us